CyberGuardian XDR — Version 2.0

User Guide

Business / Professional Plan · Up to 10 devices · Follow all 11 steps in order for complete protection.

📄 Download Guide BG📄 Download Guide EN

Product Overview

📄 Product Overview BG📄 Product Overview EN

For organizations with 10+ devices and an IT administrator, a specialized deployment guide is available upon request. Contact us: support@cyberguardian.bg

Before You Begin

System Requirements

🖥️
Operating System
Windows 10 / 11 (64-bit)
⚡
Processor
Dual-core 2.0 GHz+
💾
RAM
4 GB+
💿
Free Disk Space
500 MB+
🌐
Internet
Required for activation
👤
Permissions
Administrator
⚠️

Microsoft WebView2 is required. The installer installs it automatically if not already present.

Installation

11 Steps to Full Protection

STEP 01
⬇️

Download the Installer

Go to cyberguardian.bg, click Download and save CyberGuardian XDR_2.0.2_x64-setup.exe to your Desktop. Only download from the official website.

⚠️Only download from the official website cyberguardian.bg.
STEP 02
💿

Installation

Right-click the file → Run as administrator. If Windows shows a SmartScreen warning → click More info → Run anyway. Follow the installer steps (1–2 minutes).

⚠️You must run as administrator. Without admin rights installation will fail.
STEP 03
🔑

License Activation

On first launch the activation window opens. Enter your license key (format: CG-XXXX-XXXX-XXXX-XXXX-XXXXXXXX) and click Activate License. The Dashboard loads on success.

ℹ️Can't find your key? Check Spam/Junk folder or contact support@cyberguardian.bg
STEP 04
⚙️

Settings

Open Settings from the left menu. Fill in your organization details. Add your email account for scanning (Gmail/Outlook/Yahoo) using an App Password — not your main password.

STEP 05
🛡️

Windows Service — Most Critical Step

Open Process Protection → click Install Service → approve UAC → click Start Service. You must see ✅ Service Installed and ✅ Service Running. Also enable Self-Healing and Maximum Protection.

⚠️Without Service the machine does NOT appear in Managed Devices and is NOT fully protected.
STEP 06
🚫

Enable Blocking

Open Detection Overview → click Enable Blocking. Status must become Blocking: Active ✅. Without this the system only detects threats but does not block them.

STEP 07
⚡

Real-Time Protection

Open Protection → click Protection Status to activate monitoring. Select Sensitivity Profile: Medium is recommended for most organizations.

STEP 08
🔍

Initial Scan

Open Scan → run Quick Scan (~2 min) → Standard Scan (~10 min) → Deep Scan (~30+ min). Run Deep Scan outside business hours — it does not significantly impact performance.

STEP 09
📋

File Integrity Monitoring

Open Integrity → click Generate Manifest (creates SHA-256 checksums) → click Verify All Files. Status must show HEALTHY ✅.

STEP 10
🔒

Tamper Protection

Open Tamper Protection → Start Watchdog → Verify → Config → Enable Protection. Status must show System Protected (green) ✅.

STEP 11
🪤

Honeypots

Open Honeypots from the left menu. You will see 9 active honeypot traps showing "Live". The traps run automatically — no setup required. Optionally click "Verify traps" to confirm all are active.

Final Verification

Is everything set up correctly?

Detection Rate shows 100%
Protection status is Active
Service Installed and Service Running are active
Enable Blocking is active
Integrity status is HEALTHY
Tamper Protection shows System Protected
All 9 Honeypots are active
Email account added in Settings
Quick Scan, Standard Scan and Deep Scan completed
✅Congratulations! The machine is fully protected by CyberGuardian XDR.
FAQ

Frequently Asked Questions

Q: A machine shows Offline but it is powered on. What should I do?
A: Go to Process Protection → check Service Running. If not active → click Start Service. Wait 2 minutes and check Managed Devices.
Q: I see a threat but I'm not sure if it's real.
A: Click ⚠️ and check the FP Risk indicator. Above 50% = likely false positive. Below 20% = real threat. If in doubt contact us.
Q: How do I add a new machine?
A: Install CyberGuardian XDR on the new machine with your license key and complete all 11 steps. If the device limit is reached contact us for an upgrade.
Q: How do I remove a machine from the license?
A: Managed Devices → find the machine → click Remove. This frees up one license slot.
Q: I'm getting many false positives. What should I do?
A: FP Control → add legitimate programs to Trusted Processes. You may also lower Sensitivity Profile from High to Medium in the Protection page.
Contact & Support

Need help?

📧 support@cyberguardian.bg

🌐 cyberguardian.bg

Monday – Friday, 09:00 – 18:00 EET. Critical incidents: response within 2 hours.

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